Real-time events
Adds, removes, quantity changes, checkouts, conversions, errors — everything that happens in a cart shows up in the reel within ten seconds.
Feature spotlight · free on every plan
Live Cart Activity.
Live Cart Activity.
Watch your shoppers, live.
Watch window-shoppers become customers in real time. See what’s being added, removed, converted and abandoned — second by second. Spot conversion issues before they cost you sales. Free on every Freewebstore plan, including the Community plan.
Store owners’ favourite feature. 11% lift in conversion when paired with Cart Saver.
A two-minute demo.
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What store owners actually see.
- 11% More conversions When paired with Cart Saver, store owners recover 7–11% of carts that would have been abandoned.
- 10s Refresh rate Cart events stream in every 10 seconds. Close to real-time without the bandwidth cost of true live updates.
- favourite Owners’ favourite feature Across the platform, Live Cart Activity is the feature store owners cite most often as the one they’d miss.
Real-time event tracking. In one timeline.
The Live Cart Reel is a running timeline of everything happening in your store’s carts. Add, remove, change, convert, error — all of it, with the context to act on.
Full history
Scroll back through recent cart events. Useful for figuring out why yesterday’s sales dipped or why a particular product is getting added then removed.
Session replay
Replay how individual customers moved in and out of carts. See the path from product view to checkout — or to drop-off.
Errors flagged
When a shopper hits an error at checkout, it surfaces in the reel. Catch broken variants, dead shipping rules and payment-gateway issues before they cost a day’s sales.
Audio & visual cues
Choose how converted carts sound and what the avatars look like. Some store owners leave the “cha-ching” on all day — up to you.
Plus Cart Saver
Pair with our Cart Saver auto-emails to chase the abandoned carts. Together they recover 7–11% of sales that would have slipped away.
Live Cart Activity, the questions you actually have.
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What is Live Cart Activity?
A real-time feed of everything happening in your store’s carts. Adds, removes, conversions, abandonments, errors — all in one timeline, refreshed every 10 seconds.
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How much does it cost?
Nothing. Live Cart Activity is included on every plan, including the free Community plan. No extra subscription, no per-event charge.
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How fast does it refresh?
Every 10 seconds. Close enough to real time to act on, slow enough that the bandwidth cost doesn’t bother anyone.
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Can it recover abandoned carts?
It shows you which carts are abandoning. For automated follow-up, pair it with Cart Saver (also free, on every plan). The combination recovers 7–11% of carts that would otherwise be lost.
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Can I replay individual customer sessions?
Yes — the Live Cart Reel lets you replay how a customer moved through the cart. Useful when you’re trying to figure out where shoppers drop off, or whether a UI change broke something.
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Where do I find Live Cart Activity in the control panel?
Log into your control panel and head to Orders > Live Cart Activity. The reel is live from the moment your store has shoppers.
Watch your store, live. For free.
Live Cart Activity is built into every Freewebstore plan, including Community.
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