About us · since 2007

Free ecommerce.
For everyone.

Freewebstore Ltd is an independent, profitable UK company founded in 2007. We’ve helped over a million people open online stores — and we’ve never charged Community plan users a penny in subscriptions. This is the story.

1,008,935 stores built · 4.7★ on Trustpilot · UK-owned, UK-built

01 · Who we are

A small UK company doing one thing properly.

We build the platform. We support the sellers. We answer the phone. That’s it.

Freewebstore Ltd was founded in 2007 with one mission: make ecommerce free, for everyone. Not freemium. Not a trial. Genuinely, permanently free.

Nineteen years later, we’re still here, still independent, still profitable. We haven’t raised venture funding. We haven’t been acquired. We don’t have investors to please. That’s how we’ve kept the Community plan free for nearly two decades — and how we plan to keep it free for the next two.

A million people have opened stores on Freewebstore. Some are side hustles, some are seven-figure businesses, some never sell a thing. We don’t mind which — we built the platform so that anyone with an idea has somewhere to put it.

02 · By the numbers

Nineteen years. A million stores. Same answer.

19 years

Independent, profitable, UK-based. Same free Community plan today as in 2007.

1M+ stores

Over one million online stores have been built on Freewebstore since launch.

4.7★ on Trustpilot

The highest-rated free ecommerce platform on Trustpilot.

47+ countries

Stores in 47+ countries thanks to Stripe’s broad gateway support.

AI built in

Generative AI for product copy, SEO suggestions and business reports — on every plan.

Real humans

AI assistant 24/7 plus human ticket support. New stores get 30 days of personal support.

03 · The deal

How we make money.

Free is only free if it lasts. Here’s how the math actually works.

The Community plan is free forever. We charge a small 2.5% platform fee on each sale — that’s how we cover hosting, SSL, payment integrations, the cart, the AI tools and the support team. The store owner pays nothing in subscription.

If a store grows enough that the per-sale fee starts to matter, our paid plans (Startup, Pro, Ridge) drop the fee to 0.5% and unlock bigger-store features like a free custom domain, abandoned-cart recovery and multi-currency. Most stores never need them, and that’s fine. See pricing →

There’s no venture-backed runway pressure here. Freewebstore is profitable, fully owned by the people who built it, and has been since 2007.

04 · What we believe

Things we hold strongly.

Free means free

No trial countdown, no upgrade prompts, no “starter plan” that runs out. Free today, free forever.

Your data is yours

We don’t sell customer data. Never have, never will. The data business is a different business.

Real support

The same team that writes the code answers the tickets. No outsourced help desks reading from scripts.

Real ecommerce

Not a hosted shopping-cart widget. A complete platform — storefront, checkout, payments, fulfilment, marketing.

Nineteen years of free. Your store is next.

Open a Freewebstore in about ten minutes. No credit card. No trial.

Start my free store

Trusted by over a million store owners since 2007.

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