Live rates at checkout
Shoppers choose from the carrier services you’ve ticked, each priced from your own Shippo account for that order’s weight and address.
New · Shippo + Freewebstore
Real shipping prices at checkout.
Labels from the order page.
Connect your own Shippo account and your shoppers see live USPS, FedEx and DHL Express prices as they check out. When the order lands, buy the label, print it and add tracking without leaving your control panel. We add nothing to your postage.
Free to add on Startup, Pro and Ridge. US and UK carriers.
Stop guessing postage. Stop copying addresses.
Flat shipping rates mean you either overcharge your shoppers or quietly pay the difference yourself. Shippo quotes the real price for each order, and turns the order into a label in a few clicks.
Labels from the order page
Open the order, pick the service and buy the label. No retyping addresses into another website, no copy-paste mistakes.
Tracking on every order
The tracking number sits on the order with the label, so you can answer “where’s my parcel?” in seconds.
Returns and voids
Create a return label from the order. You’re only charged if your customer uses it. Bought a label by mistake? Void it from the same place.
Customs forms built in
Shipping abroad? Customs forms are made from the order page along with the label.
No markup from us
You pay Shippo’s price, from your Shippo account. Freewebstore adds no fees and no markup on top of your postage.
The carriers your customers already know.
Already have your own carrier account, such as UPS or Parcelforce? Add it in Shippo and use it from Freewebstore too.
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US stores
Plus your own UPS or other carrier accounts, added in Shippo.
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UK stores
Plus your own UPS, Parcelforce or other accounts. UK details →
Three steps. A few minutes.
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Enable the app
In your control panel, go to App Center > Shippo and click Enable App. It’s free on Startup, Pro and Ridge.
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Connect with Shippo
Go to Manage > Shipping > Shippo and click Connect with Shippo. Sign in to your Shippo account, or create one there and then.
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Pick your services
Tick the carrier services your shoppers can choose from. Live prices show at checkout straight away, and labels are ready on every new order.
Shippo + Freewebstore, the questions you actually have.
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Which Freewebstore plans include Shippo?
Shippo is free to add on every paid plan: Startup, Pro and Ridge. It isn’t available on the free Community plan. You can build your store on Community and upgrade when you’re ready to connect Shippo.
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What does it cost?
Freewebstore adds no fees and no markup to your postage. You pay for labels from your own Shippo account, at your Shippo prices. Your Freewebstore shipping credit isn’t used for Shippo labels.
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Which carriers can I use?
US stores get USPS, FedEx and DHL Express. UK stores get Evri, DPD and DHL Express. You can also add your own carrier accounts, such as UPS or Parcelforce, inside Shippo.
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Do I need a Shippo account?
Yes. The Connect with Shippo button signs you in to your Shippo account, or lets you create one, and links it to your store. If you prefer, you can paste a Shippo API token instead.
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What happens to my existing shipping rules?
Your manual postage rules keep working, and so do Royal Mail delivery prices on UK stores. Connecting Shippo moves your checkout onto our new shipping system, so the old automatic carrier rates stop showing. Shippo rates replace them.
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Can I void a label or make a return label?
Yes, both from the order page. When you void a Shippo label, Shippo and the carrier refund your Shippo account, which can take up to 14 days. A label the carrier has already scanned can’t be voided. Return labels are only charged if your customer uses them.
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Where do labels ship from?
From the Ship From Address saved on Manage > Shipping. If a label shows the wrong sender address, check that page first.
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Can I use Pirate Ship instead?
Yes. We already have a Pirate Ship export for US stores on Startup and above. Go to Orders > Export and choose Pirate Ship file: you get one row per order still to ship, with the address and total weight, ready for Pirate Ship’s spreadsheet upload.
Pirate Ship has no public API, so it can’t be connected directly, which means two things to remember: mark the orders as dispatched after you buy the labels (or they’ll be exported again), and add each tracking number to the order yourself. Want live rates at checkout and labels without leaving Freewebstore? That’s what Shippo is for.
Charge what it costs. Ship it in minutes.
Build your store free on Community. Upgrade to Startup, Pro or Ridge and connect Shippo for live rates and labels.
Start my free storeNo credit card to start. See paid plans.